Refund policy

We have a 14-day EXCHANGE ONLY  policy, which means you have 14 days after receiving your item to request a exchange

To be eligible for a EXCHANGE , your item must be in the same condition that you received it, unworn or unused. You’ll also need the ORDER NUMBER 

To start a return, you can contact us at Hello@havalionline.com. Please note that returns will need to be sent to the following address:

HAVALI RETURNS 

24 -56 DEAN ROAD VERRIERDALE QLD 4562 

You can always contact us for any return question at Hello@havalionline.com.

Exchanges

We offer exchange on full price items.

Please email us your details:

full name and order number and the item you are wanting to exchange it for.

We can prepare the stock for you.

Once your item has been returned back to us we will express the exchange back you .

WE DONT REFUND 
Unfortunately, we cannot accept refunds please email us if you have any size and style questions regarding your item before purchase .

thank your for understanding 

and supporting small business